Less Work, Higher Profits: Turn On the Magic With Our Booking System

Guests appreciate being able to reserve and pay for accommodations directly on your website.
Saves time usually spent on reservations and communicating with clients
Passing some of the responsibility to the client helps prevent errors made by the hotel operator

Small hotels and guesthouses are increasingly providing the option of booking and immediately paying on a websites. Guests love it because bookings are more transparent, quick, and convenient. Receptionists find online booking forms more efficient because they circumvent time-consuming processes like logging reservation requests by phone or email, manually entering reservations in a management system, and endlessly answering the same questions about room rates and availability. You can avoid all this. Magic.

Use of our online booking system reduces the workload on reception staff substantially; guests inputs all data and make payments themselves. The online booking system informs the guest about availability and current room rates, minimizing the number of phone and email queries that reception staff need to deal with.

Hooking Up to the Channel Manager Prevents Overbooking

If you choose SIESTA EXTRANET’s online booking system, your life will get even simpler. Our online booking system is directly linked to our channel managerand to SIESTA EXTRANET software, which means that a reservation simultaneously instantly appears in all places and on all channels, making overbookings a thing of the past.

Our Online Booking System Permits Dynamic Daily Rates and Package Deals

Our online booking system makes upselling possible by enabling you to offer stay packages. It also maximizes profit by offering the same room at different rates through flexible pricing. For example, you can sell rooms at a Non-refundable rate, which means there is no reimbursement for cancellations, a fact for which the system compensates by dropping the price. In this situation, the amount to be paid is deducted from the credit card in advance. This activity does not require any reception staff activity – guests choose their accommodations, arrange the booking, and make the payment on their own.

The advantages and beneficial properties of an online booking system are self-evident and ones you will quickly come to appreciate. If you are considering purchasing an online booking system, don’t hesitate to ask us using the online chat here on the blog, or send us a question through our contact form.

Další příspěvky

Higher Occupancy at Lower Prices Isn’t Worth It

In the hotel business, there is a theory, often put into practice, that says general price reductions will result in higher occupancy, and thus higher profits. Written down like this in one sentence, it sounds like a contradiction. So let’s look at this myth in detail and see why this is the case.

Automatic prevention of human error

It is said that to err is human. But in the management of a small hotel or guesthouse, even a small human error can be immediately reflected in negative online reviews that are visible to all. Errors can occur in the management of reservations in pricing, during payment, in the application of booking restrictions, and other routine activities. Some of these can have serious consequences.

How to react to negative a review

The main purpose of reviews is to give other potential customers an authentic and unbiased opinion of your facility. The way you react to a negative review says a lot about you and about how you run your hotel or guesthouse. In a 2012 study conducted by TripAdvisor in collaboration with PhoCusWright, 84 % of respondents stated that an appropriate response by a hotel to a negative review “improves their impression of the facility”.